At Á Đông Factory, handling non-conforming products is a crucial step in maintaining product quality and production efficiency. Below is the detailed process for managing products that do not meet required standards:
Classification of Non-Conforming Products
- Inspection and Documentation: Non-conforming products are thoroughly inspected and recorded. Each product is evaluated to determine the cause of non-conformance, which is noted in a report.
- Severity Classification: Products are categorized based on the severity of the defect: minor, moderate, or critical. This classification helps determine the appropriate handling method.
Segregation and Storage
- Separation: Non-conforming products are immediately removed from the production line to prevent confusion with standard-quality items.
- Storage: These products are stored in a designated area with clear labeling for easy tracking and further action.
Root Cause Analysis
- Technical Review Meeting: The technical team conducts a meeting to analyze the specific causes of the defects, using methods such as the 5 Whys or Root Cause Analysis (RCA).
- Data Recording: All relevant data and information are recorded to support future process improvements.
Corrective Action Proposals
- Repair: If the product can be repaired, the appropriate repair methods will be identified and executed.
- Recycle or Dispose: If the product is beyond repair, the team will determine if materials can be recycled. If not, disposal will be carried out in an environmentally safe manner.
Process Improvement
- Process Evaluation: After handling the non-conforming product, the production process is reviewed to identify areas for improvement.
- Staff Training: If defects are caused by process or technical errors, staff will undergo retraining to improve skills and awareness.
Reporting and Monitoring
- Detailed Reports: All information related to the non-conforming products, root causes, and corrective actions will be compiled in a detailed report.
- Effectiveness Monitoring: Implemented actions will be monitored to ensure effectiveness and to prevent recurrence.
The non-conforming product handling process at Á Đông Factory not only helps maintain product quality but also contributes to continuous improvement in production. We are committed to minimizing non-conforming products and enhancing overall manufacturing efficiency.
